Friday, October 25, 2002

No time really to blog today.
I spent one hour on the phone with FedEx trying to get them to deliver package and convincing them that there may be no such thing as satellite tracking error, but there's such a thing as human error.

No apologies from them of course.

Decided instead to complain to Apple.com where I ordered my package from. I know where the money's coming from and if Fedex decides to play ball, I will too. I tell Apple that I'm upset with their shipping choice because they (fedex) are not getting the package to me in a timely manner, and they should consider for their own sake to give that shipping account to someone else because their customers are obviously not getting their packages and are not receiving good customer support from their shipping partners.

Apple manager calls Fedex for me and demands that Fedex deliver the package to me. He opens tracer on their end and tells Fedex that apple logistics team will look into Fedex operations.

Hurray for Apple... boo to Fedex.


0 Comments:

Post a Comment

<< Home